Freebby Blog: AI That Works

Understanding Freebby: AI-Powered Omnichannel Business Communication System
Guides

Understanding Freebby: AI-Powered Omnichannel Business Communication System

In today's business environment, companies need to manage customer communications across multiple platforms while maintaining service quality. Freebby provides a solution through its AI-powered communication hub that integrates various channels into ...

1/21/20252 mins to read
ChatGPT Tasks: New Automation Features from OpenAI
Generative AI

ChatGPT Tasks: New Automation Features from OpenAI

Last week, OpenAI introduced "Tasks," a powerful feature that enables ChatGPT users to automate repetitive actions through pre-configured prompts. Cur...

1/20/20253 mins to read
Three rounds of funding in the healthcare tech at once
Startups

Three rounds of funding in the healthcare tech at once

Healthcare is a Klondike for startups in 2024 and 2025. Three healthcare startups have received good funding in the last few days. 1) Grove ($4.9M,...

1/15/20252 mins to read
How AI Reshaped the Business Landscape in 2024
Generative AI

How AI Reshaped the Business Landscape in 2024

The business world witnessed an unprecedented transformation in 2024, with generative AI (GenAI) emerging as the cornerstone of digital innovation. As...

1/14/20254 mins to read
AI in Customer Service in 2025
Customer Support

AI in Customer Service in 2025

The customer service landscape is undergoing a dramatic transformation, with AI at the forefront of this revolution. Gone are the days of endless hold...

1/13/20254 mins to read
AI-Powered Omnichannel Communication in 2025
Customer Support

AI-Powered Omnichannel Communication in 2025

In today's digital landscape, your customers are everywhere – scrolling through Instagram, messaging on WhatsApp, browsing Facebook, or checking their...

1/10/20253 mins to read
Why customer communications matter
Customer Support

Why customer communications matter

Effective communication with customers on social media is vital for businesses. You probably don't need proof, but anyway: Timely customer communicati...

1/6/20253 mins to read
The rules for building secure and indexed RAG
RAG

The rules for building secure and indexed RAG

Document processing often involves two aspects - security, and accuracy. Freebby's approach to secure RAG (Retrieval Augmented Generation) is based on...

11/18/20243 mins to read
How do you process your received payment invoices?
RAG

How do you process your received payment invoices?

How do you process your received payment invoices, purchase requests, or other documents received from customers? I know that for many companies it's ...

11/3/20242 mins to read
AI-Powered Contract Management, €3.1M
Startups

AI-Powered Contract Management, €3.1M

This European startup is developing an AI-powered service for managing the process of contract and agreement execution. Recently, they received an inv...

10/11/20242 mins to read
Steerlab: RFP Responses with AI Automation - €1.7M
Startups

Steerlab: RFP Responses with AI Automation - €1.7M

In the fiercely competitive world of B2B software sales, the ability to respond swiftly and effectively to Requests for Proposals (RFPs) and security ...

10/10/20244 mins to read
Artisan: Mailouts in a smart way - $21.1M
Startups

Artisan: Mailouts in a smart way - $21.1M

Mass mailouts are when a company sends the same email to many people at once. Companies use this to tell customers about new products, sales, or impor...

10/7/20244 mins to read